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PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT DESCRIBES DETAILS ABOUT HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION. IF YOU ARE UNDER 18, DO NOT PROVIDE ANY INFORMATION UNLESS YOU HAVE FIRST OBTAINED YOUR PARENT’S OR GUARDIAN’S PERMISSION.
Thank you for reading our Privacy Policy and visiting our website located at www.terranostra.com.
Terra Nostra Organics LLC (“Terra Nostra,” “we,” “us”) uses and maintains this Privacy Policy (“Policy”) that summarizes when and how your personal information is collected, used, safeguarded and disclosed in connection with your use of the website located at www.terranostra.com (or any subsequent URL which may replace it) (the “Website”) It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. We reserve the right to change the provisions of this Policy at any time. If we make any material changes we will notify you by email (sent to the e-mail address provided by you, if any) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
As used herein, the term “personal information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, email address, or other account number). Personal information does not include “aggregate” information, which is data about the use of the Website or about a group or category of products, services or users, from which individual identities or other personal information has been removed. Aggregate data helps us understand trends and our customers’ needs so that we can better consider new features or otherwise tailor our Website. This policy in no way restricts or limits our collection and use of aggregate information.
Personal information may be collected in a number of ways when you visit or use our Website. For example, we may collect your name, address, email address, and other contact and demographic information when you contact through the Website, by email or other means for any reason. When you make a purchase, we may also collect your credit card or other payment or billing information. You can access certain portions of our Website without providing us with any personal information.
When you use the Website, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser or mobile device type and language, access times, the address of a referring website, and your activity on the Website. We also use website analytics tools on our Website to retrieve information from your browser or mobile device, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within the Website, your browser add-ons, and your browser’s width and height and other information that assists us in improving the Website. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
By using the Website you agree that we may automatically collect certain information through the use of “cookies” or other similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We use cookies to gather general information about your use of the Website, the configuration of your computer and your computer’s or device’s interaction with the Website, and store this information in log files. We use this information to understand traffic on and the use of our Website, enabling us to improve the Website, provide the best online experience possible, and improve our customer service. Our third party services also use cookies as described above. Users can control the use of cookies at the individual browser level. Cookies are small data files that are stored on a user’s hard drive at the request of a Website or the Website to enable the Website or the Website to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information. Clear gifs (also known as web bugs or web beacons) are small, invisible graphic images that may be used on the Website or Website or in emails relating to the Website or Website to collect certain information and monitor user activity on the Website or Website. When you receive email from us, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information. If you wish to block, erase, or be warned of cookies, please refer to your browser or mobile device’s instructions or help screen to learn about these functions. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers. Remember, if a browser or mobile device is set not to accept cookies or if a user rejects a cookie, some portions of the Website or Website may not function properly. For example, you may not be able to sign in and may not be able to access certain Website or Website features or services. You can find out more information about how to change your browser cookie settings at http://www.allaboutcookies.org.
When you access the Website by or through a mobile device (including but not limited to smart-phones or tablets), we may use, access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use the Website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Website. Some features of the Website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the Website by or through a mobile device, we may use, access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Website.
In general, we use personal information we collect to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Website, to better understand the needs of our visitors, and for the purpose for which the information was provided. For example, we may use the information we collect:
· to send you a welcoming email and to contact you about your use of the Website;
· to provide the services, products or information you request and to process any transactions in connection therewith;
· to provide technical support, customer service and ensure the continued smooth operation of our service;
· for recruitment purposes, and if you are offered a job or become employed by us, for other employment-related purposes;
· to respond to your emails, submissions, comments, requests or complaints;
· to analyze user characteristics and usage patterns in order to better understand how our products and service are used and market them more effectively;
· to improve the content, products, services, and features of the Website, including personalizing content and experiences and advertising to you;
· to display content and advertising that are customized to your interests and preferences;
· to request feedback, perform research and analysis and to enable us to operate, develop, customize and improve the Website and our products and services;
· to contact you about our or a third party’s services, products, activities, promotions, special events or offers and for other marketing, informational, product development and promotional purposes;
· to prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct involving the Website or any of our products and services.
Do we share personal information? If so, how do we share your information?
We will share your personal information with third parties only in the ways that are described in this Policy. We generally do not disclose, sell or trade any personal information about our visitors and users to any third parties. We will not disclose any personal information with any third parties for marketing purposes.
We may share personal information with vendors, consultants and other service providers (“Vendors”) such as our credit card processor who is engaged by or working with us in connection with the operation of the Website or our business and who need access to such information to carry out their work for us. We provide access to the information they may need to perform our services under reasonable confidentiality terms. In some cases, the Vendor may be directly collecting the information from you on our behalf. We inform Vendors that they are not permitted to use personal information they obtain from us other than to provide the services for us. However, we are not responsible for any additional information you provide directly to these Vendors and we encourage you to become familiar with their practices before disclosing any personal information directly to such Vendors.
We may access, disclose or preserve personal information, including the content of your communications, in the good faith belief that we are lawfully authorized by public authorities or required to do so, including to meet national security or law enforcement requirements or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of Terra Nostra, our users, our employees or the public, including without limitation to protect Terra Nostra or our users from fraudulent, abusive, inappropriate or unlawful use of our Website. Information we collect, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale, divestiture, or transfer of all or a portion of the company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of Terra Nostra. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Information we collect, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale, divestiture, or transfer of all or a portion of the company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of Terra Nostra. You will be notified via email and/or a notice of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
Please note that nothing herein restricts the sharing of aggregate information, which may be shared with third parties without your consent.
Our Website may contain links to other websites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the content or privacy and security practices and policies of websites to which we link. Links from our Website to third parties or to other sites are provided for your convenience only. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.
Terra Nostra endeavors to take reasonable precautions to safeguard and secure the personal information we collect through the Website. We have put in place physical, electronic, and managerial procedures that are designed to prevent unauthorized access, loss, or misuse. For example, Terra Nostra uses SSL (secured socket layer) technology to encrypt your transmission of information to us.
In addition, we restrict internal access to personal information to employees who need the information to perform their duties. The unauthorized access or use of such information by an employee is prohibited and constitutes grounds for disciplinary action. You should note that our Vendors may be responsible for processing, handling or storing some of the personal information that we receive. They are not authorized to market to you independently. These Vendors are contractually required to safeguard and secure the personal information they received from us. Although we strive to protect your personal information, you should be aware, however, that information sent over the Internet is not necessarily secure and may be intercepted or accessed by third parties. Therefore, we cannot guarantee the security of such information, and we are not responsible or liable for any such interception.
Terra Nostra gives you certain options to control the collection, use, and disclosure of your personal information. We will ask for your consent before sharing your personal information with third parties in ways not covered by this Policy (including any use for direct marketing purposes).
Terra Nostra may send you emails related to its products and services and may send you marketing and promotional email about our products and services. If you do not want Terra Nostra to send you marketing and promotional emails about our products and services, you can opt-out by emailing your preferences to privacy@terranostra.com. Terra Nostra may send you marketing and promotional postal mail about our products and services. If you would like to have your name, email address or any other personal information removed from our mailing list or our systems, you can do so by emailing privacy@terranostra.com.
Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of browser or mobile device, it may not be possible to delete or disable tracking mechanisms. Note that disabling cookies and/or other tracking tools prevents us and our business partners from tracking your browser’s activities in relation to the Website, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Website. If you would like more information about cookies and targeted advertisements or to opt out of having this information used by companies that are part of the Network Advertising Initiative, please visit www.networkadvertising.org/choices.
Persons under the age of 13 are not eligible to use our Website. The Websites are not directed to persons under 13. If we discover that we have inadvertently collected information from children under 13, we will delete the child’s information from our systems as soon as possible. If you become aware that personal information about a person under 13 has been provided to us, please immediately contact us using the details below. If you are under 18, you may not provide us with any information without previously obtaining consent from your parent or guardian.
The security of your personal information is important to us. When you enter sensitive information on our Website forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at privacy@terranostra.com.
International Users
Terra Nostra is a United States based company and our servers and business operations are located primarily in the United States. By using our Website and providing us with information, you are consenting to the transferring, storing and processing of your information on computers located in the United States of America in the manner described in this Policy. You acknowledge and understand that the laws regarding personal information in the United States may be less stringent than the laws of your country and may not offer the same protections or rights as those laws. If you object to your personal information being transferred or used as described in this Policy, please do not use this Website.
If you have any questions, concerns, or comments regarding this Policy, please contact us via email at privacy@terranostra.com.
